Overview

We are seeking a reliable and organized Collections Officer to support our client’s accounts receivable and collections operations. This role focuses on payment follow-ups, invoice management, collections pipeline oversight, invoice adjustments and write-offs, client communications, and coordination with external collections agencies. The ideal candidate is detail-oriented, professional, and confident in managing financial records and client communications.

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Job Highlights

Number of Paid Hours Per Week: 40 hours per week
Schedule: Monday to Friday, 8:00 AM – 5:00 PM Western Australia Time Zone
Work Arrangement: Work from home
Contract: Independent Contractor

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Independent Contractor Perks

• Permanent work from home

• Immediate hiring

• Steady freelance job

• Comprehensive support for payroll, HR, and IT through BruntWork

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Responsibilities

• Follow up on outstanding payments and manage customer invoices

• Oversee the collections pipeline and update records accordingly

• Handle invoice adjustments, write-offs, and account reconciliations

• Communicate professionally with clients regarding collection status

• Coordinate documentation and liaise with external collections agencies

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Requirements

• Proficiency in Xero, Stripe, and Google Sheets

• Experience with GoHighLevel or a similar CRM system (preferred)

• Excellent written and verbal English communication skills

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Side Note

Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,”selected candidates must have their own computer and reliable internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on performance during the application process.

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Reminder

Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which include pre-screening assessment questions, technical check of your computer, and voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.