Cleaning Services Customer Support Specialist
Work Schedule: Monday to Friday, 4:00 PM to 8:00 PM US Pacific Daylight Time, 20hrs per week
About the client: The client owns a professional house/office cleaning business operating in Vancouver, Canada.
Job Description:
- The primary role is to take inbound calls to book in cleaning appointments
- Respond to email inquiries and send quotations based on services to be availed
- Provide pricing and explain the coverage of the services offered
- Arrange bookings
- Send invoices
Tools: Excel, Google Drive, Square, Jobber, and Justcall phone system.
Requirements
- Must have 2 years of experience in the cleaning services industry
- Excellent verbal communication skills
- High attention to detail
- Experience working in customer service
Technical Requirements (Laptop/Desktop) :
- Windows OS Processor: Intel i3 - 6th Generation/Ryzen 5 - 3rd Generation
- Mac OS Processor: Intel i5 - 6th Generation
- RAM: 8GB and up
- Operating System: Windows 10/Catalina and Up Only
- At least 25 Mbps Internet speed
Benefits
- Permanent work from home
- Immediate hiring
- Steady freelance job
Cleaning Services Customer Support Specialist
Job Category
Administration
Job Type
Part Time (20 - 34 Hours per week)
Work Schedule and Timezone
Mountain Standard time
Published on
Dec 09 2025